Shipping policy

Shipping is free everywhere in Canada, on all bundles and on the subscription. We don't ship outside Canada for now.

Delivery times: exact delivery times by region will be published when the store launches, in spring 2027.

- Processing: your order ships from Montreal (Quebec).
- Tracking: you get an email with your tracking number as soon as your order ships.
- No surprise fees: taxes are calculated at checkout, and no customs fees are charged at delivery.
- Lost or damaged parcel: write to us from the Contact page within 7 days of the expected delivery date, with a photo if the parcel is damaged. We send you a replacement.